Jonathan J. Thiessen 521 Hein Rd Kelowna BC V1X 4A2 CA http://tangential.ca +1.250.870.1096

Education

  1. University of Waterloo BMath, Joint Honours Computer Science & Combinatorics and Optimization 2006.09 2011.04 Waterloo ON
  2. Cisco Networking Academy Cisco Certified Network Associate (CCNA) Verification Number: 381956254439JSAG
    1. 2004.06.29 2007.06.29
    Kelowna BC

Employment

  1. RackForce Networks Inc 2011.06 Kelowna BC
    1. RackForce Networks Inc Development Manager | Manager of Operational Support Systems
      1. 2014.03
      Kelowna BC
      • Oversee, plan, and actively engage in the development of several internal web applications
      • Maintain production servers, and internal web application deployment
      • Database administration
    2. RackForce Networks Inc Developer
      1. 2013.10 2014.03
      Kelowna BC
      • Develop internal web applications
      • Maintain production servers, and internal web application deployment
      • Database administration
    3. RackForce Networks Inc NOC Supervisor
      1. 2013.01 2013.10
      Kelowna BC
      • Design and maintain analytics for support metrics
      • Provide recommendations for NOC process improvements
      • Manage employee scheduling and develop alternative models for shift rotations
      • Respond to support requests and incidents where required
      • Author and perform network and systems change requests where required
    4. RackForce Networks Inc NOC Technician
      1. 2011.06 2013.01
      Kelowna BC
      • Respond to support requests and incidents
      • Author and perform network and systems change requests
      • RHEL/CentOS server administration
      • (Basic) Windows Server administration
  2. At Home Consulting Sole Proprietor 2007.05 2008.08 Grand Forks BC
    1. Shaw Communications Inc Independent IT Contractor
      1. 2008.05 2008.08
      2. 2007.05 2007.08
      Legacy Systems Maintenance, Documentation, and Migrations Grand Forks BC
  3. Sunshine Communications Ltd Internet Technician
    • Network design, maintenance, and troubleshooting
    • Slackware and Gentoo server administration
    • Windows and MacOS X client support
    • Customer technical support
    • Created report generation scripts
    • Co-authored customer management system
    2004.10 2006.08 Grand Forks BC

Skills