Jonathan J. Thiessen Grand Forks BC CA https://tangential.ca

Foreword

I've been a human all my life. Sometimes I like to do computery things. Please mind the footnotes.

Please see your associated cover letter for more details. References and private personal project samples available on request. Public repositories and open source contributions are available though a combination of GitHub and GitLab.

Employment History

  1. TeraGo Networks Inc 2011.06
    1. TeraGo Networks Inc Manager, Operational Support Systems
      1. 2017.01
      Remote
    2. RackForce Networks Inc Manager, Operational Support Systems
      1. 2016.10 2017.01
      Remote
    3. RackForce Networks Inc Manager, Operational Support Systems
      1. 2014.03 2016.10
      Kelowna BC
      • Plan, oversee, and actively engage in the development of our applications and associated integrations
      • Maintain operational, configuration, and other procedures (e.g., disaster recovery)
      • Research and evaluate technologies and techniques
      • Provision and maintain production servers
    4. RackForce Networks Inc Developer
      1. 2013.10 2014.03
      Kelowna BC
      • Develop and deploy web applications
      • Provision and maintain production servers
    5. RackForce Networks Inc NOC Supervisor
      1. 2013.01 2013.10
      Kelowna BC
      • Design and maintain analytics for support metrics
      • Provide recommendations for NOC process improvements
      • Manage employee scheduling and develop alternative models for shift rotations
      • Respond to support requests and incidents where required
      • Author and perform network and systems change requests where required
    6. RackForce Networks Inc NOC Technician
      1. 2011.06 2013.01
      Kelowna BC
      • Respond to support requests and incidents
      • Author and perform network and systems change requests
      • RHEL/CentOS server administration
      • (Basic) Windows Server administration
  2. At Home Consulting Sole Proprietor 2007.05 2008.08 Grand Forks BC
    1. Shaw Communications Inc Independent IT Contractor
      1. 2008.05 2008.08
      2. 2007.05 2007.08
      Legacy systems maintenance, documentation, and migrations Grand Forks BC
  3. Sunshine Communications Ltd Internet Technician
    • Network design, maintenance, and troubleshooting
    • Slackware and Gentoo server administration
    • Windows and MacOS X client support
    • Customer technical support
    • Created report generation scripts
    • Co-authored customer management system
    2004.10 2006.08 Grand Forks BC

Education and Certificates

  1. Amazon Web Services AWS Certified Developer - Associate (DVA)
    1. 2017.12.14 2020.12.14
    Kelowna BC
  2. ITIL ITIL v3 Foundations
    1. 2012.12
    Kelowna BC
  3. University of Waterloo BMath, Joint Honours Computer Science & Combinatorics and Optimization 2006.09 2011.04 Waterloo ON
  4. Cisco Networking Academy Cisco Certified Network Associate (CCNA) Verification Number: 381956254439JSAG
    1. 2004.06.29 2007.06.29
    Kelowna BC

Technical Skills